FAQ's

For Holiday & Inset Day Clubs

We understand that booking your Child into a Holiday Club for a whole day can be a daunting prospect.

That's why we created this page- which will hopefully answer the most frequently asked questions.

If you need any further info we have not covered then please feel free to get in touch.

All Clubs are open from 8.30am to 4.30pm
You can drop off anytime from 8.30 to 9.15am and collect between 4.00 & 4.30pm
Not a problem if you need to drop off later or collect earlier- just let us know on the day!
We offer an extended day option to 5.30pm (advanced booking required) for an additional £5.50 per Child
Normal day price is £23.50 per day or £105 if booking a full week
A 5% discount is available for any additional Siblings

You can cancel your Child's place and receive a full refund up to exactly 3 weeks before the Holiday Season starts
We will not be able to issue a refund or credit anytime after 3 weeks before the Holiday Season starts
We can however change your booking to another date within the same holiday season should we be able to find one that suits & is available
The reason we cannot refund cancellations anytime after 3 weeks before the Holiday Season starting is that we need to sort staff ratios out according to the number of booked Children well in advance of the Clubs starting
The term 'First Day of a Holiday Season' is the first day of a particular School Holidays e.g. first day of the Easter Holidays
For our Summer 2019 Clubs the last date we can refund a cancellation is Tuesday 2nd July 2019 at 23:59

Please ensure your Child is packed with the following...

Suitable clothing for sports & activities such as t-shirt, shorts, tracksuit bottoms etc
Suitable footwear is essential- Trainers only
Football boots & shin pads can be packed in a bag and worn in football and tag rugby sessions
Rain jackets can be packed in the event of poor weather however if weather is severe we will be indoors
Cycling helmets are essential on 'Cycling Days'- Children will not be allowed to cycle without them
Children will need to be packed with a water bottle & packed lunch
We request no nuts or food containing nuts to be packed in lunch boxes
All of this information will also be in your email confirmation upon booking

Our staff are a team made up of fully trained...

All staff are internally trained, DBS checked and have a vast experience in working with Children in Schools & during Holiday Clubs

Unfortunatley we do not accept any Childcare vouchers as payment
This is because we would need to register as a Child Care Company and our main focus is on Teaching PE Lessons & Sports Coaching Sessions
Despite not being an official Childcare Company we still stick to Ofsted guidelines of Child to Instructor ratios
Not being registered to Ofsted as an official Childcare Company allows us to take Year R Pupils on our Holiday Clubs

The age range of our Holiday Clubs is Year R to Year 7
We do cater for Children with Disabilities & Learning Difficulties. Please get in touch to discuss further. Children with a Gateway Card can access 1:1 support on our Clubs subject to funding
We cannot accept Children onto our Clubs that have yet to start School
Copies of our Behaviour Management & Child Protection Policies can be viewed in our sign in area on request
Lost property is kept at our office for 3 weeks before being sent to charity clothing collections. You can claim lost property by calling 02381 842093
If you need any further information please get in touch

Head over to our Holiday Clubs page where you can view our upcoming Clubs & book online